---
title: "Train your AI on Knowledge"
description: "Learn how to train your AI on your knowledge base with our 25+ integrations."
---

### What is a knowledge base?

A knowledge base is a collection of information that is organized in a structured way. It can include FAQs, documentation, web pages, and more. Knowledge bases are essential for providing accurate and relevant information to your customers.



### How to train your AI on your knowledge base?
You can ingest your knowledge base into Open with the following steps:

<Steps>
  <Step title="Login to Open">
    You can log in to Open using your email and password.
  </Step>
  <Step title="Navigate to the Knowledge Base page">
    It's available on the left side of the Open dashboard.
  </Step>
  <Step title="Add a new knowledge base">
    You will see a popup with all the available integrations. Select the one you want to use and follow the instructions to add your knowledge base.
  </Step>
</Steps>


### Supported integrations

We support more than 25 sources of knowledge bases. For example:

<CardGroup cols={2}>
    <Card
        title="Shopify"
        icon="store"
        color="#007EE5"
        iconType="solid"
    >
        Amazing AI support for Shopify on all channels.
    </Card>

    <Card
        title="Zendesk"
        icon="headset"
        color="#007EE5"
        iconType="solid"
    >
        Use our AI agents as the front line for Zendesk.
    </Card>

    <Card
        title="Gmail"
        icon="envelope"
        color="#007EE5"
        iconType="solid"
    >
        Train the AI on all of your support emails.
    </Card>

    <Card
        title="Notion"
        icon="book"
        color="#007EE5"
        iconType="solid"
    >
        Train the AI on any Notion page in your workspace.
    </Card>

    <Card
        title="Confluence"
        icon="note"
        color="#007EE5"
        iconType="solid"
    >
        Train and autosync the AI with your workspace.
    </Card>

    <Card
        title="Website"
        icon="globe"
        color="#007EE5"
        iconType="solid"
    >
        Crawl and autosync any website on the internet.
    </Card>

    <Card
        title="Zendesk Tickets"
        icon="ticket"
        color="#007EE5"
        iconType="solid"
    >
        Train the AI on all solved tickets in your workspace.
    </Card>

    <Card
        title="Intercom"
        icon="comment-dots"
        color="#007EE5"
        iconType="solid"
    >
        Train the AI on any support ticket inside Intercom.
    </Card>

    <Card
        title="Google Drive"
        icon="google-drive"
        color="#007EE5"
        iconType="solid"
    >
        Train the AI on Drive files.
    </Card>

    <Card
        title="Dropbox"
        icon="dropbox"
        color="#007EE5"
        iconType="solid"
    >
        Train the AI on your Dropbox.
    </Card>
</CardGroup>
